Privacy Policy
Last Updated: August 27, 2026
This Privacy Policy describes how Level 4 Tile and Stone Inc ("we", "our", or "us") collects, uses, and discloses information when you visit our website at level4tileandstone.com (the "Site") or use our services.
1. Information We Collect
We may collect information that you voluntarily provide to us when you fill out our contact forms, request an estimate, or leave a review. This may include your name, email address, phone number, and any messages or reviews you submit. We do not collect payment information through this website as we handle billing separately after providing in-person estimates.
2. How We Use Your Information
We use the information collected to respond to your inquiries, provide requested tile installation estimates, improve our services, communicate with you about your project, and display submitted reviews (with your name) on our website testimonials section if you choose to leave one.
3. Cookies & Tracking
Our website may use basic cookies (including localStorage) to remember your language preference (English/Spanish), store your review submissions locally so they persist across sessions, and enhance user experience. These cookies do not collect personal data beyond what you explicitly enter into our forms.
4. Third-Party Services
We use Google Maps embeds on our Site to display our service area location. Google may collect usage data through these embeds according to their own privacy policy. We also use standard web hosting analytics that may record anonymous page view data for performance monitoring purposes.
5. Data Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. Your data is used solely for the purpose of responding to your tile installation inquiry and completing your project. We may share information with subcontractors only as necessary to fulfill your specific service order.
6. Data Security
We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Your Rights
You have the right to access, correct, or delete any personal information we hold about you. If you wish to exercise these rights or have questions about how your data is handled, please contact us using the details provided below.
8. Children's Privacy
Our Service is not directed to anyone under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
10. Contact Us for Privacy Questions
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact: Level 4 Tile and Stone Inc Jose Rafael Dominguez Email: Rafael@level4tileandstone.com Phone: (619) 843-4648